PRIVACY POLICY
Effective: October 2008
Texert, Inc. (“Texert”, “we”, “our”, or “us”) understands that your privacy is important, and we have adopted this privacy policy (this “Policy”) to describe what information may be collected about you by us when you access or use the texertinc.com website (the “Site”). This Policy also describes how that information may be used or disclosed by us. This Policy does not apply to information about you that may be collected by us other than through the access or use of our Site.
Personal Information
“Personal Information” is information about you, and includes your name, address, birth date, email address, telephone number or other information such as cookies, described below in “Website” as well as other information that we may collect through your use of the Service. Personal Information does not include aggregate customer data (collective data about our customers from which customer names or other identifiers have been removed).
How We Collect Personal Information
Personal Information is collected when you interact with us online, for example when you visit our website, complete a request for a demonstration of our product suite, correspond with us, or submit a resume electronically. Personal Information about you may also be provided to us by third parties, such as consumer reporting agencies, vendors, dealers or application service providers. We may also collect or purchase certain Personal Information such as names, postal addresses and phone numbers from third parties for marketing purposes. (You should always check the privacy policies of other service providers to ensure you understand your privacy choices before subscribing to or purchasing any service.)
How We Use Personal Information
Texert will not use or disclose Personal Information, other than as set forth herein or as described in our customer service agreements with you. We may collect, use, and disclose your Personal Information for the following reasons:
- to provide you access to the Service or to initiate, render, bill or collect for our products and services or to complete a transaction;
- to market, sell, offer or provide you with products and services;
- to provide services necessary to, or used in, the provision of our services;
- to protect our rights or property or to protect customers or other third parties from fraudulent, abusive, or unlawful use of, or subscription to, our services;
- to provide you with information regarding products or services, referrals, or administrative services;
- to enforce or apply our service agreements with you; and
- to comply with governmental laws, regulations and orders and to cooperate with governmental investigations.
Texert is constantly striving to enhance the quality and selection of the products and services that we offer to you as our customer. As a result, we may also share information, including Personal Information, about you with others such as retailers and direct marketers that we select in an effort to make you aware of additional products and services that may be of interest to you. Unless you change your communications preferences or opt out as set forth below in the paragraph entitled “Access to Personal Information”, we or these non-affiliated third-parties may contact you for marketing purposes via phone, email, text message, picture message, auto dialer, fax or direct mailing or otherwise via our website. If you do choose not to receive these marketing communications and notify us of that choice as set forth below, you may still receive such communications from us for up to 72 hours after changing your preferences or opting out while we update our records. Furthermore, while we will no longer share your information with third-parties for marketing purposes after our records have been updated with your communications preferences, you may still receive marketing communications from third-parties that have already been given your information prior to our records being updated to reflect your preference change. If you do not wish to receive further marketing communications from those third-parties, you should contact them and follow their opt-out procedures, if any.
From time to time we may request users to participate in customer satisfaction surveys. These surveys are voluntary. Any Personal Information you provide in connection with these surveys will be used for our internal business purposes for improving the use and satisfaction of our products and services, our website and our network. Information about our users, including Personal Information, may also be disclosed as part of any merger, acquisition, sale of company assets, contribution, or formation of joint ventures, or transition of service to another provider, as well as in the unlikely event of an insolvency, bankruptcy or receivership in which Personal Information would be transferred as one of the business assets of the company. Texert may also disclose Personal Information to credit reporting agencies. Upon your request, Texert may disclose your Personal Information to an individual designated by you. In addition, Texert may create and share aggregate data about our customers.
Your Rights
Collection, use, disclosure, and protection of Personal Information may be subject to different regulation outside the United States. You are not required to participate in promotional activities or survey questionnaires, and you have the right to opt out of our use of your Personal Information for marketing purposes. You may change your preferences for marketing communications or choose to be added to our do not call or do not email lists by contacting our privacy office as listed below in the paragraph entitled “Access to Personal Information”, or by following the unsubscribe instructions included in each promotional email. If, however, you choose to opt out of receiving marketing communications from Texert, it will make it more difficult for us to offer you products and services tailored to your needs and may prevent you from receiving offers beneficial to you which require use of your Personal Information. Should you choose to do so, you can opt-out of receiving third party marketing communications and direct us at any time:
- not to use Personal Information to inform you of product and service offers from third parties that we believe would be of interest to you; and/or
- not to provide Personal Information about you to non-affiliated third-parties for marketing purposes,
by writing to: Texert, Inc., 15305 Dallas Parkway, Suite 300, Dallas, TX 75001. Your request to opt out of disclosure of such information will continue to apply until you notify us that you would like to revoke or limit it. Your decision to opt out will not affect our provision of Service to you. Please know that you will continue to receive invoices, customer service-related notifications, technical or network-related notifications, Texert product and service offers (including those related to your Service, phones, information services, or related equipment) and information from us related to the Service electronically or otherwise. Generally, you may not opt out of receiving these service related emails.
Access to Personal Information
If any of your Personal Information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by writing to: Texert, Inc., 15305 Dallas Parkway, Suite 300, Dallas, TX 75001 or by contacting us by telephone at (972) 455-2821 or postal mail at the contact information listed below.
Website
When you visit our website to learn more about Texert products and services, or submit other information to us, we automatically receive and record information on our server logs from your browser, including your IP address and the page you request. We may use this information for the following general purposes: to customize the advertising and content you see, to fulfill your requests for products and services, to improve our services, to contact you, to conduct research, and to provide anonymous reporting for internal and external clients. We may also set and access Texert cookies on your computer. A cookie is a small amount of data, which often includes an anonymous unique identifier that is sent to your browser from a website's computers and stored on your computer's hard drive. This data identifies your computer and records the web pages you visit so that when you return the site knows who you are and can personalize your visit. You can configure your browser to accept all cookies, reject all cookies, or notify you when a cookie is set. (Each browser is different, so check the "Help" menu of your browser to learn how to change your cookie preferences.) If you reject all cookies, you may not be able to take full advantage of all offerings or features or services available on our Website. Advertisers that serve ads on our site may also use their own cookies. Such outside cookies are governed by the privacy policies of the entities placing the ads, and are not subject to this Policy. Texert may also place advertisements about our products and services on other websites. These companies may use cookies and other technology such as web beacons or tagging to measure the effectiveness of our ads. The use of such cookies is also subject to the privacy practices of the ad serving companies, not this Policy. We have no access or control of the cookies or web beacons set by third parties. In addition to cookies, we use Web beacons (also known as “Web bugs”, “clear gifs" or "one-pixel gifs"). A web beacon is a tiny image (only 1-by-1 pixel) on a Web page or in an e-mail message that allows a site owner to collect the IP address of the computer to which the Web beacon is sent, the URL of the page from which the Web beacon comes, and the time it was viewed. Web beacons can also be linked to personal information. Web beacons are often invisible to the user. However, because Web beacons are represented as HTML IMG tags in the Web page; users can click on "view profiles" of the Web page to see whether the page is using a Web beacon. Texert, or a third party acting on our behalf, may use Web beacons in certain Web pages and e-mails to monitor how visitors are interacting with the Web site and to determine the effectiveness of marketing campaigns and e-mail correspondence. Texert generally does not permit unaffiliated third parties to place Web beacons on our Website. Finally, should you take advantage of service and products offered by other companies, or visit or interact with other websites, you may be providing Personal Information to those companies. Any information about you received by those third parties will be governed by their privacy policies, not this Policy. Texert is not responsible for any links posted to our website or any information you provide as a result of clicking on such links. We encourage you to read the privacy statements of each and every website that collects personally identifiable information.
Security
At this time, we do not utilize encryption technology for Personal Information transmitted via the Service. Moreover, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, at this time we cannot guarantee the security of the Personal Information you transmit to us via the Service. If you have any questions about security on our Web site, you can email us at info@texertinc.com.
Policy Updates
If we decide to change this Policy, we will post those changes to this Policy, the home page, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to change, modify, add or remove portions of this Policy at any time, so please review it frequently. If we make material changes to this Policy, we will notify you here, by email, or by means of a notice on our home page. All Policy changes will take effect ten (10) days after their posting on the Website. Your continued use of the website and/or Service following that period after the posting of changes to this Policy will mean that you accept such changes.
Contact Us
If you have any questions, comments or concerns about this Policy, please contact us at info@texertinc.com. Should you need to change your contact, phone or account information, contact Texert Customer Service at (972) 455-2821. |
